At Spinbob we want gambling to stay fun. It should never be a way to make money or solve financial problems. This page explains the tools we offer and where to find help.
Signs to look out for
- Spending more money or time than you planned.
- Chasing losses or borrowing money to gamble.
- Feeling anxious, irritable or secretive about your gambling.
- Gambling getting in the way of work, family or sleep.
Tools in your account
- Deposit limits: set daily, weekly or monthly limits at sign-up or at any time. Decreases apply immediately; increases take effect after 24 hours.
- Loss and session limits: cap how much you can lose or how long you can play.
- Reality checks: regular reminders showing how long you have been playing and your net result.
- Time-out: take a break from 24 hours to six weeks.
- Self-exclusion: close your account for six months to five years. You can also self-exclude from all UK-licensed sites at once through GAMSTOP.
Under-18s
It is illegal for anyone under 18 to gamble. We verify every customer’s age before they can deposit or play. Parents can use filtering software such as Net Nanny or Cyber Patrol to block gambling sites.
Free, confidential support
- National Gambling Helpline (run by GamCare): 0808 8020 133, open 24/7.
- BeGambleAware: begambleaware.org for advice and self-assessment tools.
- Gordon Moody: residential and online treatment for people affected by gambling.
- GamAnon: support for family and friends of people with a gambling problem.
If you are worried about your gambling, talk to our 24/7 live chat team — they can apply limits or close your account straight away.